phone call, which turned into a relationship
was in pain I called Dr. Richards’ office. How much,
I asked? To get you out of pain, they queried? Nothing,
they replied. We don’t charge to get someone who
is in pain out of pain.
will never forget those first few moments with Dr. Richards
and his caring staff. I stood with phone in hand thinking
to myself, ‘here we go again’. No one does
anything for nothing. I asked again. I received the same
response. There had to be catch. There was none. Come
in. We will get you out of pain. You go home. It doesn’t
get any simpler than that.
it so happened his office was the first on the list to
call. I had not heard of Dr. Richards up until then. It
was not like I made it a point to frequent the dentist
these last 10 years. My mouth was a mess. So much so it
was affecting my health. I didn’t like dentists.
They hurt you. It was the best call that I had ever made.
As close to being pain free as is it can, Dr. Richards
Richards got me out of pain. Had I not wanted to continue
that would have been fine. But it was my turn. I had a
part in all of this. Was I as committed to my health as
Dr. Richards was to his profession?
time out of his busy day, he made due for me and my family
to come in and talk. He formulated a plan of action. I
was given a choice. There were a list questions. Non offended
or went unanswered. Dr. Richards responded to them all.
He understood my fears. He understood my concerns. There
was no pressure. There was nothing but genuine concern
about my health and wellbeing.
is now going on seven months. I am healthier than I have
been for years. Had it not been for Dr. Richards and his
caring staff, I would not be where I am today. Thank you.
Richards’ new CEREC technique is wonderful! I was
unable to chew at all on one side of my mouth and my teeth
were extremely sensitive. Dr. Richards replaced all my
old silver fillings with CEREC crowns. I would go in with
one quarter of my mouth silver and come out with it sparkling
white. It was just amazing! And it was a pain-free experience
– I slept through all four procedures. The CEREC
procedure is so easy and efficient. It is one-stop treatment.
There are no impressions, no temporary caps, no second
appointments. You go in and it’s done. I am just
pleased, pleased, pleased with the results! I can use
every tooth in my mouth and my mouth is pain free. My
teeth look and feel better than they have in 30 years.
Richards really needs to put out a sign in front of this
office that says ‘The Painless Dentist,’ now
that he has his new air abrasion procedure. Both my girls
had fillings placed with it and neither of them had to
have anesthetic. There was no pain, no discomfort. Teresa
was very apprehensive, but before she knew it, he was
done. It works so well and it worked wonders with our
girls. Jim is very concerned and very helpful. He explains
every procedure to you until you understand. If you’re
uncomfortable, he changes whatever he can to help you
get comfortable. Whatever will help you is what he wants
to do. My whole family goes to Jim because we like the
way he operates. He’s just great!
daughters and I have been patients of Dr. Richards for
15 years. I have always felt he showed a special and sincere
concern about us. My daughters have never been afraid
of seeing him; they truly like him. Whenever I have had
major dental care, Dr. Richards has called me at home
to make sure I was always comfortable. I can’t imagine
having another dentist.
Richards has always been gentle and helped me relax when
I was scared. He really cares about his patients. We left
a more convenient dentist because we had heard so many
good things about Dr. Richards.
all the staff at Dr. Richards’ office, I just want
to thank you for your patience and gentleness with me
over these last weeks. You’ve helped me overcome
a lot of my childhood fears of dentistry! I’m so
thankful too for your skill and gentleness, Dr. Richards….
Including that fantastic rescue of my root canal. Will
I miss you guys these next months?! Well, in some ways.
wanted to drop in to tell you that weather is keeping
me in Montana for a few extra days. Snowing rather heavily
up here and I don’t want to risk driving through
Wyoming alone in bad weather. I do not want to schedule
util I know I can be there.
personally want to thank you again for your endless patience
and reassurance throughout my entire dental process. I
couldn’t have done it without your ability to make
it as painless and as anxiety free as possible. During
the entire procedure there was never a time I was in real
pain. Yes, I was uncomfortable the last two times, but
it was really nothing compared to what I could have been
going through with bad teeth. I really am glad I had the
work done. It is a great relief.
commend you for the time you have spent working with me,
and the endless hours of appointments trying to get everything
right so that I did not have a bad experience. Thank you
for putting everything aside to schedule me in and for
going the extra mile to make sure I was holding up the
entire way. You did a great job throughout. Thank you.
teeth and gums are feeling great and I will start bleaching
them tomorrow. Gums on back tooth finally healed. My mouth
looks better and feels better now.
will be in touch to have the front crown put on. I will
call your office to schedule that time when I know I will
be in Loveland. I will continue to bleach my teeth until
then. Thank you for everything; my deepest appreciation
to you and your staff.
few years ago, I had to have a few of my lower front teeth
removed. A representative of Dr. James Richards presented
me with several options for replacing those teeth. I chose
to have implants and I have never regretted that decision.
Although it took about nine months to complete the procedure,
I did not experience any discomfort or pain. I believe
it is done in less time now. I am able to eat whatever
I choose without any difficulty and my implants look great.
I highly recommend implants as a means of replacing teeth.
to Dr. Richards’ office is like visiting old friends.
Dr. Richards and his staff are people friendly and highly
professional, I always recommend him to my friends when
asked about a “good” dentist. Should your
needs be “normal” service or you are experiencing
and emergency, you can always count on Dr. Richards.
moved here nearly 6 years ago. In my late 70’s,
I needed to find a dentist. A neighbor told me about Dr.
Richards. I went to him and have had such good treatment.
He has done a lot of work. Pulled teeth, fixed crowns,
everything. I have been so happy with all his work and
the treatment from all of his staff. It was costly, but
now at 80 years old my teeth are doing great. I highly
recommend Dr. Richards and staff.
I’ve been going to Dr. Richards for many years.
In fact I think I was his 3rd or 4th patient. When he
came into Loveland. Wherever he moved his office I moved
with them. They have treated me like family. Always with
a smile and a big hug. That’s why I love to bring
them treats. May the Lord be with you all and keep you
in his care. God Bless.
Richards, in my opinion is the best dentist I’ve
ever been to, and here’s why. He and his staff make
you feel very comfortable about whatever they need to
do as far as dental work that needs to be done. He explains
what and why, and the game plan is on keeping your own
teeth. When the work begins, he makes sure you are feeling
OK through out your visit. He is very kind and gentle,
and that is very important to me. He saved me from having
to wear dentures. Thanks.
highly recommend Dr. Richards as a dentist. I saw him
as an emergency and he fit me in and took care of my problem.
He then formulated a comprehensive program for my total
dental care. His staff is great, from front office to
back. He cares about his patients and makes sure they
are satisfied with his care. He takes time to explain
his treatment plan, and most of all he takes great care
to perform his dental procedures with great regard for
the patient’s comfort.
in Dr. Richards’ office has always been very caring,
friendly and professional. I am more than satisfied with
all the dental work Dr. Richards has done for me over
I was new to the area and had a lot of fear about staring
with a new dentist because of my TMJ problem. Dr. Richards
“Welcome” to the area letter arrived in the
mail. I called the Colorado Dental Association and the
State Board of Dentistry and found Dr. Richards to be
well qualified and in good standing. After the initial
visit and examination, I found the office staff and the
Hygienist were all very relaxed and welcoming. The office
staff arranged for me to talk to one of his patients who
spoke well of his work. This added to my confidence. I
met with Dr. Richards and he thoroughly explained what
needed to be done and listened to my fears about my TMJ
problem. Dr. Richards was able to medicate me so that
I was completely relaxed and he was able to complete the
dental work in only two sessions – doing one side
at a time. It was a very good experience without any follow-up
ON CHOOSING AND USING DR. RICHARDS
choosing Dr. Richards for our family dentist, we had used
two previous in Loveland and had not found one to meet
our criteria. Had gotten an advertisement in the mail
from his office introducing him and his services and we
decided to give them a try. Very glad we did. We were
looking for a dentist that could do it all in his office
without having to go elsewhere for certain procedures.
Also hoping to find one that answered questions, was slow
and not pushy, gentle, concerned and knowledgeable of
current methods and procedures. Sort of one stop shopping.
We found all this in Dr. Richards and also found his staff
and office to patient friendly. Both Jeanette and I have
had some costly procedures done and Dr. Richards prior
to doing these gave us our procedure options and also
payment options. Would we recommend him as your dentist?
YES DEFINITELY SO…
and Jeanette Jensen, Loveland
year, I incurred multiple cavities. One dentist told me
that it would take over a year to replace crowns and otherwise
fix the cavities. With the latest scientific equipment,
Dr. Richards completely repaired my teeth within four
months. He also recommended that I get an implant for
a missing tooth. I found the procedure less painful than
having a tooth pulled. I am well satisfied.
did an awesome job when I was in so much pain. You removed
my tooth and it didn’t hurt a bit. I felt like you
were the only one in Loveland that cared. All the others
didn’t have the time. The nurses were awesome, the
call back the next day made me feel that he cared.
Dr. Richards and Staff,
have to thank Dr. Richards first, for hiring such a wonderful
and caring staff, they are the best! Thank you Dr. Richards
for having painless ways of operation, and taking the
time to make sure I was comfortable at all time. I have
Fibromyalgia, which makes my muscles very sore and rigid.
I explained this to you, and you immediately went about
getting pillows and …a heating pad! The next thing
I knew, I was on my way home and waiting for the pain
to begin. I was ready with pain medication and Milkshakes
(I was sure I wouldn’t be able to open my mouth)…and
it never came, it was truly painless as you had promised.
I now have my confident smile back, and it was pain free!
Please keep up the good works you do, and keep making
your staff happy, they reflect on you. They seem very
happy to be working with you, which says a lot about yourself.
years of less then modern dental care, and a couple of
years of neglect, the best description of my dental condition
would be “Train wreck”. But now, thanks to
Dr. Richards’ skill, and use of 21st century dental
care, my teeth are in their best condition that I can
remember. The replacement of my old (very old) fillings
with ceramic inlays by Dr. Richards, has proven to be
fantastic, I could not believe the difference. I also
want to thank Dr. Richards and his staff for running an
“On Time” practice, I appreciate that you
and your staff understand that my time is as valuable
have always valued your excellent qualities as a dentist.
Having been your patient for many years I know you as
a caring, compassionate and motivated Doctor. Focusing
on the patient and the best care for that patient. Caring
about the emotional aspect as well as the physical. So
it does not surprise me when you went that “extra
mile” and wrote my insurance company (on my behalf)
and explained the need for the crowns were not just for
cosmetic purpose. Because of that, my insurance company
reimbursed me for almost two-thirds the expense of the
$5,200 it cost to have them done. I can’t thank